Need help with CATS? (note: not in the feline sense of the word, please. For that, call a vet). But if you need assistance with the CA Time Study system, based on the nature of your question, you can contact our friendly staff at one of the following:
Technical questions: Help Desk
Browser issues? Forgot a password and the automated password request doesn't have your e-mail on file? Trouble logging in? Our Help Desk specializes in just such issues.
Toll-Free: (877) 456-8777
Monday-Friday 5 a.m. - 3 p.m. PT
Program questions: Account Managers
Confused about which code to use when entering your time? Need help determining if a narrative is worded appropriately? Your Account Manager is available to help! Please select the appropriate Account Manager based on your region of the state (click name to send an e-mail):